Refund Policy

• Course Fees: All fees paid for courses on our online training service are non-refundable unless explicitly stated otherwise.
• Exceptions: Refunds may be considered in exceptional circumstances, such as technical issues preventing course access, or if the service provider cancels a course. Refund requests must be submitted in writing to support@perusaltech.com within [number of days] days of the issue.
• Refund Process: To request a refund, users must contact our customer support team within [number of days] days of the purchase date. Refund requests should include the reason for the request and any supporting documentation.

Cancellation Policy

• User-initiated Cancellations: Users may request to cancel their enrollment in a course. The refund policy (section 1) will apply.
• Service Provider Cancellations: The service provider reserves the right to cancel a course due to unforeseen circumstances, including insufficient enrollment or the unavailability of instructors. In such cases, affected users will be notified, and a full refund will be issued.

Rescheduling Policy

• User-initiated Rescheduling: Users may request to reschedule their course enrollment. The service provider will make reasonable efforts to accommodate rescheduling requests, but availability is not guaranteed.
• Service Provider Rescheduling: The service provider reserves the right to reschedule a course due to unforeseen circumstances. In such cases, affected users will be notified, and reasonable efforts will be made to accommodate their schedules. If rescheduling is not possible, a full refund will be issued.

Technical Issues

• Technical Problems: In the event of technical issues preventing access to the course, users are encouraged to contact our support team for assistance. If the issue persists and cannot be resolved, a refund may be considered.

Changes to the Refund & Cancellation Policy

The service provider reserves the right to modify or replace this Refund & Cancellation Policy at any time. Users will be notified of any changes. It is the user's responsibility to check this policy periodically for updates.

Contact Information

For refund and cancellation requests, please contact our customer support team at support@perusaltech.com or [customer support phone number].